Backup Deluxe - Contact us

Should you have any problem with our products, don't hesitate to contact us. Make certain that our Support Team works properly.

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There are two version of the program: Backup Deluxe 2005 and Backup Deluxe 2005 SE. The SE version does not have all features of the full version and is intended for home users. Here you can see the table with the comparison of the two versions. Besides, Backup Deluxe 2005 SE is free for home, non-commercial use.



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Email Contacts

Sorry, email addresses are unavailable. Use contact form bacause antispam reasons.

Our Response

Our support service is available 7 days a week in european working hours.

At this time the most likely calculated response to your message may average 60 minutes - 36 hours.

It may increase in the weekends and holidays.

Before you contact us please do the following:

  • Be sure that you're doing everything right. We all make mistakes ometimes… Be attentive.
  • Take a look at the Help: it may already contain an answer to your question. A lot of people ask us something like "how do I…", though the complete information is there (in the document you're reading now).
  • Visit Backup Deluxe 2005 home page in the Internet. It's a good chance that you'll find the newer version of Backup Deluxe 2005 there; we're trying to update the program once a month or even more frequently - when our stuff is not on vacations, of course. Also, if the serious bug has been found in the program, but the new version is not ready yet, we make the hot fix for it.

If You still have a problem with Backup Deluxe 2005 and noting else helps, please contact technical support stuff.